This website is operated by Blixus FZE. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to Blixus FZE.
By using our website therova.ae, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use or access our website.
1.Information We Collect
We collect information to enhance your experience and to provide better services. This includes:
Personal Information You Provide:
Account & Purchase Info: When you place an order or register on our site, we may collect your name, email, phone number, billing and shipping addresses, and payment information.
Contact Forms & Newsletters: If you subscribe to our emails or reach out through contact forms, we collect your contact details and any message content you share.
Automatically Collected Information:
Cookies: We use cookies to understand your browsing patterns, such as pages visited and items viewed, which helps us personalize your experience.
Usage Data: We may collect information like your IP address, browser type, device details, and interaction data for analytics and website optimization.
Information from Third Parties:
We may receive information from platforms such as social media networks, advertising partners, or payment gateways you interact with.
2.How We Use Your Information
We may use the collected data to:
Fulfill Orders: Process your purchases, verify payments, and ship your products.
Enhance User Experience: Improve website performance, personalize product recommendations, and provide relevant content or ads.
Stay in Touch: Send you updates on your orders, respond to your queries, or (if you opt in) share promotional content.
Legal Compliance: Fulfill legal obligations, resolve disputes, and enforce our site policies.
3.Sharing Your Information
We do not sell or rent your personal data. However, we may share your information in the following ways:
Service Providers: With third-party partners who help us handle payments, logistics, marketing, and customer support.
Legal Obligations: If required by law or governmental request.
Business Transfers: In case of a business sale, merger, or acquisition, your data may be included in the transaction.
4.Data Security
We employ industry-standard measures to protect your information from unauthorized access or disclosure. However, no system is 100% secure, so we encourage users to exercise caution and protect their account credentials.
5.Your Rights & Choices
Depending on your location, you may have the right to:
Access or Update Your Data: Request access to the personal data we hold about you or ask for corrections.
Delete Your Data: Request deletion of your personal information, subject to legal exceptions.
Opt-Out of Marketing: Unsubscribe from promotional emails anytime via the link in the email or by contacting us.
To exercise your rights, email us at therova.ae